Mandatory Training Team

Mandatory training is compulsory training that is determined essential by the Trust for the safe and efficient delivery of services.

Our mission is to provide the highest quality healthcare at all times.

This type of training is designed to equip staff with all the skills, information and knowledge to deliver safe and effective care and protect ourselves and our patients from unnecessary risks. A secondary aim is to reduce organisational risks and comply with local or national policies and government guidelines, to ensure a safe workplace for all.

We have aligned our core mandatory training to the Core Skills Training Framework (CSTF). This means our training is aligned to a recognised standard and that we can recognise training that staff receive in other organisations in compliance with the Statutory and Mandatory requirements. This helps to prevent unnecessary duplication of training as staff move between roles and organisations. The Core Skills Training Framework (CSTF) sets the statutory and mandatory training subjects for all staff working in a health or social care setting. Delivery standards and agreed learning outcomes are set nationally, ensuring the quality and delivery of all the core subjects are to the same standards and meet all the key learning outcomes.

High Priority Training

High priority training is additional training decided by the Trust, our partners and stakeholders. which are “High Priority” for staff. This additional training will look like mandatory training on your ESR and effects your overall compliance. This Training is essential in mitigating organisation wide risks, contributing to the delivery of safe care to patients.

High Priority training is often assigned based on your job role. Below are a few examples:

  • Safe Administration of Medicines
  • Human Factors
  • Patient Safety
  • Blood Transfusion

Our mandatory training includes 10 key subjects:

  • Conflict Resolution
  • Equality, Diversity and Inclusion
  • Fire Safety
  • Health and Safety
  • Infection Prevention and Control
  • Information Governance
  • Moving and Handling
  • Preventing Radicalisation
  • Resuscitation
  • Safeguarding Children and Adults

Need some help with ESR?

The Mandatory Training Team are available for support with ESR, booking onto courses and any problems you may have with your mandatory training or eLearning in the first instance.

mandatory.training@bthft.nhs.uk | 01274 366125

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Meet the team

Helen Jeffrey
Business Support & Governance Lead

01274 272756
Helen.Jeffrey@bthft.nhs.uk

Nicola Chapman
Education Lead for Mandatory & Statutory Training

01274 38 3488
Nicola.Chapman@bthft.nhs.uk

Adele Speight
Senior Education Administrator

01274 36 6329
Adele.Speight@bthft.nhs .uk

Endaf Williams
Senior Education Administrator

01274 36 6133
Endaf.Williams2@bthft.nhs.uk

Isabel James
Education Administrator

01274 36 6125
Isabel.James@bthft.nhs.uk

Ryan Kehoe
Education Administrator

01274 36 6125
Ryan.Kehoe@bthft.nhs.uk

Chloe Hart
Education Receptionist

01274 36 4860
Chloe.Hart@bthft.nhs.uk