Useful Information

The NHS and the Samaritans, working in partnership, have launched a free confidential support service for NHS workers and volunteers.

Call 0300 131 7000 07.00am – 11.00pm seven days a week

Or use the 24/7 text service, simply text FRONTLINE to 85258

Peer support offering a friendly ear and a safe space for you to talk about anything that is on your mind.

Our Listening service offers a welcoming, safe and confidential space for you to talk and be listened to, without judgement. Our service is provided by volunteer colleagues from across the Trust If you would like to speak to someone please call 01274 276125 or email Listening@bthft.nhs.uk

The Spiritual, Pastoral and Religious Care (SPaRC) team is made up of representatives of different beliefs and is here for staff and patients of all beliefs, including all major and minor world religions and those with worldviews that are more humanist or individual in nature.

All beliefs are regarded as equal and we endeavour to understand your individual needs, responding in ways that bring you calm and strength. They can provide support during a crisis as well as during ongoing recovery. To speak to someone call 01274 365819

We have three staff equality networks for Black and Minority Ethnic staff, Disabled Staff and Lesbian, Gay, Bisexual and Trans staff. These networks are confidential, self-governing groups which provide support and help raise awareness of issues affecting each of these staff equality groups.  If you would like more information or want to be involved, please contact:

• Enable Staff Network (for staff with long term health condition or disability) Enable.network@bthft.nhs.uk
• Lesbian, Gay, Bisexual and Trans Staff Network (LGBT) Lgbt.network@bthft.nhs.uk
• Race Equality Staff Inclusion Network (RESIN) bame.network@bthft.nhs.uk

Or call: 01274 274048 or 07970 357207

The service provides advocacy and support to all staff across the Trust. You can contact a Staff Advocate directly for confidential, impartial advice, helping you to understand your options and make an informed choice about how to address your situation or concern.

Contact: 01274 274048 or 07970 357207

Counselling advice and support for managers and staff.

Access to online resources including self-help, well being and debt management information.

Email assist@cic-eap.co.uk include name, organisation, contact number, the best time to receive a return a call (preferably with a 2 hour time window) and a brief sentence on the contact reason.

Project 5 is offering free one-to-one, confidential support sessions for all NHS staff. Led by qualified clinicians and coaches, Project 5 can offer you professional support at a time of crisis. Find out how to make contact by visiting their website https://www.project5.org/.