Useful Information

Listening, Counselling and Support

National Staff Support Line

The NHS and the Samaritans, working in partnership, have launched a free confidential support service for NHS workers and volunteers.

Call 0300 131 7000 07.00am – 11.00pm seven days a week

Or use the 24/7 text service, simply text FRONTLINE to 85258

Listening Service

Peer support offering a friendly ear and a safe space for you to talk about anything that is on your mind.

Our Listening service offers a welcoming, safe and confidential space for you to talk and be listened to, without judgement. Our service is provided by volunteer colleagues from across the Trust If you would like to speak to someone please call 01274 276125 or email

Spiritual, Pastoral and Religious Care (SPaRC)

The Spiritual, Pastoral and Religious Care (SPaRC) team is made up of representatives of different beliefs and is here for staff and patients of all beliefs, including all major and minor world religions and those with worldviews that are more humanist or individual in nature.

All beliefs are regarded as equal and we endeavour to understand your individual needs, responding in ways that bring you calm and strength. They can provide support during a crisis as well as during ongoing recovery. To speak to someone call 01274 365819

Staff Equality Networks

We have three staff equality networks for Black and Minority Ethnic staff, Disabled Staff and Lesbian, Gay, Bisexual and Trans staff. These networks are confidential, self-governing groups which provide support and help raise awareness of issues affecting each of these staff equality groups.  If you would like more information or want to be involved, please contact:

Or call: 01274 274048 or 07970 357207

Staff Advocacy Service

The service provides advocacy and support to all staff across the Trust. You can contact a Staff Advocate directly for confidential, impartial advice, helping you to understand your options and make an informed choice about how to address your situation or concern.

Contact: 01274 274048 or 07970 357207

Confidential Care Employee Assistance (CIC)

Counselling advice and support for managers and staff.

Access to online resources including self-help, well being and debt management information.

Email include name, organisation, contact number, the best time to receive a return a call (preferably with a 2 hour time window) and a brief sentence on the contact reason.

Project 5 Wellbeing Support Service

Project 5 is offering free one-to-one, confidential support sessions for all NHS staff. Led by qualified clinicians and coaches, Project 5 can offer you professional support at a time of crisis. Find out how to make contact by visiting their website


National Bereavement Support Line

0300 303 4434 | 8.00am – 8.00pm, seven days a week

National Bereavement and Trauma Support Line for Filipino Colleagues

0300 303 1115 | 8.00am – 8.00pm, seven days a week

Bradford Bereavement Support

07946 131940 | 9.30am – 1.30pm, Monday to Friday

Cruse Bereavement Care

0808 808 1677 | 9.00am – 5.00pm, Monday to Friday

NHS North East & Yorkshire bereavement helpline

0800 2600 400 | 10.00am – 4.00pm, Monday to Friday or email:

Mental Health Support

Anxiety UK

03444 775 774 | 9.30am – 5.30pm, Monday to Friday


0800 58 58 58 | 5.00pm to midnight, daily

First Response Bradford

For urgent mental health support call 01274 221181 | 24 hours, 7 days a week


Providing emotional support to anyone in distress call 116 123 | 24 hours, 7 days a week


Guideline Bradford – a confidential telephone helpline providing support and guidance call 01274 594 594 | 12.00pm – 9.00pm, Monday to Friday

Psychological support via Bradford District Care Trust (BDCT)

Staff can self-refer for a range of online talking therapy courses through BDCT’s MyWellbeing College, call 0300 555 5551 and press option 3.

Young Minds

For parents seeking guidance to support young people call 01274 221181 | 9.30am – 4.00pm, Monday to Friday

Domestic Violence

Bradford Survive & Thrive

Staying Put and partners launch Bradford Survive & Thrive – for all domestic and sexual abuse survivors. Staying Put, DVS, Women Centre & Family Action are joining together to help families who have experienced domestic abuse and sexual violence. Together they can give you the right support at the right time, to make you safe, sooner, and help your family to recover and heal.

Contact Details:

Open from 9.00am to 5.00pm, Monday to Friday, when a dedicated and specialist team will be taking calls from those in need on 0808 2800 999 |

Other Support

Childline (for children and teenagers): 0800 1111

Credit Union: Home – Bradford District Credit Union (

Citizens Advice: Citizens Advice